Announcements

Reminder: Native PHP to be Upgraded [Completed]

December 23, 2014

Our native installation of PHP is set to be upgraded from version 5.3 to 5.4 with staggered upgrades of our servers beginning January 3.

If you have an older application that is not compatible with PHP 5.4 we offer alternate versions of PHP from 5.2-5.6 that you can change to from your cPanel.

Please refer to our PHP upgrade announcement for more information.

UPDATE: Native PHP has now been upgraded to version 5.4 across all servers. If you encounter any issues please follow this guide to change your PHP version back to 5.3.

Billing Changes in 2015

December 23, 2014

Beginning January 1, 2015 we will start invoicing for domain renewals 30 days in advance to allow more time for customers to organize payment.

Additionally, hosting plans on 1 year, 2 year or 3 year billing terms will also be invoiced 30 days in advance. Hosting plans on 1 month, 3 month, or 6 month billing terms will continue to be invoiced 15 days in advance.

New VAT Tax for EU Customers

December 22, 2014

Effective January 1, 2015 changes to European Union tax laws require non-EU businesses providing electronic services to EU customers to charge VAT on sales at the rate determined by the country where the customer resides.

On this date Varial Hosting will begin charging VAT to customers residing in the EU.

If you are a EU business with a registered VAT number please provide this to billing@varialhosting.com before Jan 1 and we will not charge VAT on your purchases under the reverse-charge mechanism.

More information on the EU VAT changes can be found at:
http://ec.europa.eu/taxation_customs/taxation/vat/how_vat_works/telecom/index_en.htm

Holiday Hours

December 22, 2014

As another year comes to a end we'd like to take this opportunity to wish everyone a happy holidays and thank you for your continued support and business.

We'd like to remind our clients that email support will continue to be provided 24/7 over the holidays.

Telephone and live chat assistance will be unable on Dec 24, 25, 31 and Jan 1. Please email for assistance on these days.

Additionally, access to our office complex will be closed to the public Dec 24 - Jan 4.

Seasons greetings and all the best in 2015!

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