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Happy New Year from Varial Hosting

January 1, 2018

January 1st is always an exciting day.

It’s a chance to look back at what has been accomplished and a day to set goals and make plans for the next 365 days.

We had an exciting 2017 and have started on our to-do list for the upcoming year, so we’d like to share our highlights and roadmap ahead with you.

Faster servers. Faster support.

Day or night our support ticket response time average for 2017 was 18 minutes. This blows away industry standards and was even a pleasant surprise to us!

We’ve often heard that the quality of our support is the reason why our clients recommend us, so we’ll always strive to answer your questions as quickly and effectively as possible.

Along with our support, our servers also got faster. We completed the migration of all customers to our next generation hosting platform, bringing many exciting new features like server side caching for WordPress to all of our clients!

We also helped the web become a little more secure by providing free SSL certificates to all domains hosted with us. With the Internet moving towards an encrypted web, Google now ranks websites using SSL certificates higher in their search results!

The road ahead.

As we dive into 2018 we have identified three key areas we plan to focus our attention on:

Feature parity between all servers

Customers who have been with us for a while may find that their default PHP and MySQL versions don’t match up with what we install on our newest servers. Updating all servers so they feature the exact same software configuration is of the highest importance to us. A considerable amount of work is required to ensure compatibility and prepare for this upgrade, so our staff will be working hard throughout the year to complete this. Plenty of advanced notice will be given before server software is upgraded.

New features and better documentation

We will continue to improve our next generation hosting platform and already have several new features in the works, but one thing that could use some love is our documentation and tutorial videos. We plan to revamp the support materials available on our website to keep up all of the big changes we’ve been making.

Marketing and expansion

We’ve invested heavily in our next generation hosting platform and are ready to grow! We hope to expand our customer base and the size of our company through extensive marketing efforts. Expect to see us much more active on social media and placing the occasional advertisements.

We hope you had a happy holiday and your new year is filled with love and prosperity!

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Black Friday 50% Off Hosting Sale

November 23, 2017

Our annual Black Friday sale is back!

Get 50% off your first year of web hosting when ordering using the coupon code BLACKFRIDAY at varialhosting.com.

This offer is available through to Cyber Monday and is valid for new orders on annual billing cycles only.

Click here to get 50% off your first year of web hosting!

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Varial Featured on HostingAdvice.com

November 17, 2017

HostingAdvice.com recently chatted with our CEO Ryan Smith on the origins of our company and the development of our optimized WordPress hosting platform.

If you’d like to learn a bit more about our company and our quest to make web hosting easier for all, click here to read the article!

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WordPress 4.9 is Now Available

November 16, 2017

WordPress 4.9 has just been released and brings with it major customizer improvements, code error checking, and more!

Varial Hosting customers who have automatic upgrades enabled through Installatron will be automatically upgraded to this version within the next 24 hours. All other users may manually upgrade using Installatron or from their WordPress admins.

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Next Generation QUIC Protocol Now Supported

October 20, 2017

QUIC (Quick UDP Internet Connections) is a next generation internet protocol developed by and in use across most of Google’s services. It improves upon HTTP/2 by reducing the time it takes to begin serving content.

By replacing TCP with UDP, and encrypting the majority of its payload, QUIC shortens the handshake process by a factor of two or three, all while maintaining data security. </end technical mumbo jumbo>

Today you can use QUIC on more than just Gmail as it is now available to all Varial Hosting customers!

To start using QUIC your website just needs to be accessed over HTTPS from a supported browser.

That’s all there is to it! Enjoy faster page loading times!

QUIC is enabled by default in Google’s Chrome browser and support has been recently added to the Opera browser as an optional setting.

(Please note that QUIC is not yet supported on websites that have the CloudFlare content delivery network enabled.)

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Migrating R1Soft Backups to New Server

October 11, 2017

We are in the process of migrating backups taken using our R1Soft continuous data protection software to a new, more powerful server, to allow for additional storage space and faster backups and restores.

Backups will be taken using a secondary system while this migration occurs for added customer protection.

A full replication of each server will be required, a process that will take up to 48-72 hours per server, afterwards daily backups of changed files and databases will continue as normal.

Migration Progress:

Lockhart – Completed
Malfoy – Completed
Potter – Completed
Sirius – Completed
Snape – Completed

If you require a restore from a backup during this time, please contact Support for assistance.

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Varial to Sponsor CFCR FM-Phasis and Nuit Blanche Saskatoon

September 27, 2017

For several years Varial has been the domain name sponsor of CFCR’s FM-Phasis fundraising drive and the Nuit Blanche Saskatoon arts festival. We are pleased to once again support both of these incredible organizations with their community events this year.

CFCR’s FM-Phasis fundraising campaign runs Saturday, September 30 to Friday, October 13 with many exciting live concerts being held in venues across Saskatoon.

Saskatoon will host its fourth annual Nuit Blanche festival on Saturday, September 30 from 7:00pm to 1:00am. The festival is free and open to all ages. For the first time Nuit Blanche will be staged throughout Riversdale, Broadway and Downtown Saskatoon.

If you live in #YXE, you don’t want to miss these awesome events!

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WordPress Cache Plugin Updated with Support for Edge Side Includes

September 1, 2017

LiteSpeed Cache, the caching plugin allowing Varial Hosting customers to achieve lightning fast Wordpress performance has just been updated to version 1.2.0.1. This new version includes a major new feature, support for edge side includes (ESI)!

What are Edge Side Includes?

ESI allows you to serve both public and privately cached content together on one page. In other words, ESI allows you to designate parts of your page as separate fragments that are treated differently from the rest of the page.

For example, if you use WordPress’ Recent Posts widget, normally all pages would be purged and recached whenever a new post is published in order for that widget to display the most up to date information. With ESI enabled, all pages remain cached with and only the widget fragment needing to be purged and recached.

If you use WooCommerce, you can now cache your entire website but leave your shopping cart widget uncached so it always stays up to date for each individual visitor.

Varial Hosting customers can update their LiteSpeed Cache plugin through their WordPress admins or install it by following this guide:
https://varialhosting.com/support/faq/wordpress/#caching

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.COM and .CA Domain Price Changes

August 31, 2017

Effective August 31, 2017 pricing for new .COM and .CA domain registrations and transfers will change to reflect recent increases in price by the registry operators of these domains.

Domain names expiring within the next 30 days will renew at existing rates. No changes will be made to existing renewal invoices.

Domains expiring after September 30, 2017 will renew at the following rates:

.COM:

Was $15.99CAD >> Now $16.99CAD
Was $12.99USD >> Now $12.99USD (No change!)

.CA:

Was $19.99CAD >> Now $21.99CAD
Was $14.99USD >> Now $16.99USD

If you have any questions or concerns please contact billing@varialhosting.com for clarification.

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How to use the official cPanel iPhone and Android Apps

August 30, 2017

Earlier this year cPanel released official mobile apps for iPhone and Android, that allow Varial Hosting customers to easily access their cPanel control panel and Webmail interfaces from their mobile devices.

To get started simply download the cPanel app from the links below or search for “cPanel” in your device’s app store:

Download for iOS
Download for Android

Once downloaded open the cPanel app and press on the + icon at the top left to add an account.

On the next screen you will need to enter your cPanel login information.

Under the Name field, you can type anything to identify the account, such as cPanel.
Under the Address field, type cpanel.yourdomain.com (replacing yourdomain.com with your actual domain name).
Ensure the Service field is set to cPanel.
Next, type in your cPanel username and password. When you hit Connect you will be logged into your cPanel control panel.

You can also use the cPanel app to connect to your email account’s Webmail interface.

To connect to your email, repeat the above process but enter your Webmail login information instead.

Under the Name field, type anything to identify the account, such as Webmail or your email address.
Under the Address field, type webmail.yourdomain.com (replacing yourdomain.com with your actual domain name)
Next, select the Service field and change it to Webmail.
Finally, type in your email address as your username and its password. When you hit Connect you will be logged into your Webmail.

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