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.NET Domain Price Change

January 31, 2017

Effective January 31, 2017 pricing for new .NET domain registrations and transfers will change to reflect a recent increase in price of the .net TLD by its registry operator.

Domain names expiring within the next 30 days will renew at existing rates. No changes will be made to existing renewal invoices.

Domains expiring after March 2, 2017 will renew at the following rates:

.NET:

Was $19.99CAD >> Now $21.99CAD
Was $14.99USD >> Now $16.99USD

If you have any questions or concerns please contact billing@varialhosting.com for clarification.

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Granger Server Migration Completed

January 22, 2017

The transfer of all customers from our Granger server to our new Lockhart server has been completed.

If your domain names are connected to our name server addresses ns1.varialhosting.com, ns2.varialhosting.com, ns3.varialhosting.com and ns4.varialhosting.com (or our older diy-dns.com or diywebhosting.ca name servers), your migration was fully automated and no action is required of you. Your domains will begin to resolve to the new server within 24 hours.

If you are using a 3rd party DNS service to point your domains to our servers you must manually update your IP address from 69.27.124.146 to 69.27.124.220 to complete the migration. This change should be made immediately to avoid an interruption of your service. Customers with dedicated IP addresses have been contacted with alternate instructions.

Granger Shutdown Notice

With customers now migrated off of Granger we are making plans to shutdown the server in order to repair its storage array.

On Monday, February 6th all services will be stopped on Granger and the server will be permanently shutdown.

If you are using a 3rd party DNS service to point your domains to our servers you must update your IP address before this date to prevent an interruption of your service.

Similarly any attempts to directly connect to Granger’s IP address 69.27.124.146 after February 6th will no longer function.

 

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Weasley Server Migration Completed

January 15, 2017

The transfer of all customers from our Weasley server to our new Snape server has been completed.

If your domain names are connected to our name server addresses ns1.varialhosting.com, ns2.varialhosting.com, ns3.varialhosting.com and ns4.varialhosting.com (or our older diy-dns.com, diywebhosting.ca or poppenhosting.com name servers), your migration was fully automated and no action is required of you. Your domains will begin to resolve to the new server within 24 hours.

If you are using a 3rd party DNS service to point your domains to our servers you must manually update your IP address from 69.27.124.133 to 69.27.124.204 to complete the migration. This change should be made immediately to avoid an interruption of your service. Customers with dedicated IP addresses have been contacted with alternate instructions.

Weasley Shutdown Notice

With customers now migrated off of Weasley we are making plans to shutdown the server in order to repair its storage array.

On Monday, January 30th all services will be stopped on Weasley and the server will be permanently shutdown.

If you are using a 3rd party DNS service to point your domains to our servers you must update your IP address before this date to prevent an interruption of your service.

Similarly any attempts to directly connect to Weasley’s IP address 69.27.124.133 after January 30th will no longer function.

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Urgent Granger Server Migration Scheduled for January 21, 2017

January 13, 2017

A recent issue has occurred affecting the storage array of our Granger server that has caused multiple hard drives to fail at once. This is extremely rare and something that should normally never happen. We have replaced the failed hard drives with new ones, however the RAID array has failed to repair itself. This is incredibly disappointing as this server hardware was recently purchased and is only a year old.

While our Granger server is online and functioning, it is now without any additional drive redundancy. As your data and website stability is of the utmost importance to us we have made the decision to urgently migrate all customers hosted on our Granger server to our new Lockhart server beginning Saturday, January 21, 2017.

HOW DOES THIS IMPACT ME???

If your domain names are connected to our name server addresses ns1.varialhosting.com, ns2.varialhosting.com, ns3.varialhosting.com and ns4.varialhosting.com (or our older diy-dns.com or diywebhosting.ca name servers), your migration will be fully automated and no action is required of you. Your domains will begin to resolve to the new server within 24 hours of being migrated.

If you are using a 3rd party DNS service to point your domains to our servers you must manually update your IP address from 69.27.124.146 to 69.27.124.220 with your DNS provider to complete the migration. This change should be made on Sunday, January 22nd after your account has been copied over to the new server to avoid an interruption of your service. Customers with dedicated IP addresses will be contacted with alternate instructions.

No website downtime is anticipated however we ask that you do not update your websites on Saturday, January 21st and Sunday, January 22nd while the migration occurs. We will begin at 6:00am CST on Saturday and expect it to take 24 hours or longer to copy all data to the new server and complete the migration for all customers.

Once your account has been migrated you may experience a delay receiving new mail until your domain is resolving to the new server. If you require urgent access to your email you can directly login to Webmail on the new server at https://lockhart.varialhosting.com/webmail/ to view new mail you have received until you are able to connect to your email normally. If your email accounts are connecting over SSL please accept any certificate warnings if prompted.

If you have any questions or concerns please contact us at support@varialhosting.com so we can help to ensure that your server migration will be as smooth as possible.

We will be posting updates during the migration at https://varialhosting.com/support/granger-migration/ if you wish to follow along with our progress.

 

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Urgent Weasley Server Migration Scheduled for January 14, 2017

January 7, 2017

Last month an issue occurred affecting the storage array of our Weasley server that caused multiple hard drives to fail at once. This is extremely rare and something that normally should not ever happen. Over the holidays we replaced the failed hard drives with new ones, however the RAID array has failed to repair itself. This is incredibly disappointing as this server hardware was recently purchased and is only a year old.

While our Weasley server is online and functioning, it is now without any additional drive redundancy. As your data and website stability is of the utmost importance to us, we have made the decision to urgently migrate all customers hosted on our Weasley server to our new Snape server on Saturday, January 14, 2017.

HOW DOES THIS IMPACT ME???

If your domain names are connected to our name server addresses ns1.varialhosting.com, ns2.varialhosting.com, ns3.varialhosting.com and ns4.varialhosting.com (or our older diy-dns.com, diywebhosting.ca or poppenhosting.com name servers), your migration will be fully automated and no action is required of you. Your domains will begin to resolve to the new server within 24 hours of being migrated.

If you are using a 3rd party DNS service to point your domains to our servers you must manually update your IP address from 69.27.124.133 to 69.27.124.204 with your DNS provider to complete the migration. This change should be made on Sunday, January 15th after your account has been copied over to the new server to avoid an interruption of your service. Customers with dedicated IP addresses will be contacted with alternate instructions.

No website downtime is anticipated however we ask that you do not update your websites on Saturday, January 14th and Sunday, January 15th while the migration occurs. We will begin at 6:00am CST on Saturday and expect it to take up to 24 hours to copy all data to the new server and complete the migration for all customers.

Once your account has been migrated you may experience a delay receiving new mail until your domain is resolving to the new server. If you require urgent access to your email you can directly login to Webmail on the new server at https://snape.varialhosting.com/webmail/ to view new mail you have received until you are able to connect to your email normally. If your email accounts are connecting over SSL please accept any certificate warnings if prompted.

If you have any questions or concerns please contact us at support@varialhosting.com so we can help to ensure that your server migration will be as smooth as possible.

We will be posting updates during the migration at https://varialhosting.com/support/weasley-migration/ if you wish to follow along with our progress.

 

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30 Minutes or Less

January 3, 2017

Day or night our support ticket response time average for 2016 was 25 minutes!

Our customers often tell us that the quality of our support is the reason they recommend Varial Hosting, which is why we always strive to serve our clients the best we can at any hour of the day.

We’d like to thank you for your continued support and wish you the very best in 2017!

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