At approximately 4:00AM on Tuesday, June 7, 2022 our Lockhart server went offline. Data center technicians attempted to bring the server back online but the server hardware has failed and is unresponsive.<\/p>\n\n\n\n
As attempts to bring our Lockhart server back online were unsuccessful, we have started the emergency migration of all customers previously hosted on our Lockhart server to our new Tonks server.<\/p>\n\n\n\n
We have migrated all IP addresses previously used on our Lockhart server to Tonks, so no IP changes will be required.<\/p>\n\n\n\n
Due to our Lockhart server being inaccessible, customer data will be restored from backups. A backup job was completed this morning just before our Lockhart server went offline and will be used to restore from.<\/p>\n\n\n\n
Customer accounts will be restored alphabetically by username. Due to the large number of accounts to restore this process will take many hours and our staff will be working around the clock until completed. Progress updates will be posted below.<\/p>\n\n\n\n
We thank you for your patience and understanding.<\/p>\n\n\n\n
Progress:<\/strong><\/p>\n\n\n\n This work has been completed and all customer accounts have been migrated from our Lockhart to our new Tonks server.<\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" At approximately 4:00AM on Tuesday, June 7, 2022 our Lockhart server went offline. Data center technicians attempted to bring the server back online but the server hardware has failed and is unresponsive. As attempts to bring our Lockhart server back online were unsuccessful, we have started the emergency migration of all customers previously hosted on […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1434","post","type-post","status-publish","format-standard","hentry","category-announcements"],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p7kThA-n8","jetpack-related-posts":[{"id":1120,"url":"https:\/\/varialhosting.com\/blog\/2020\/02\/scheduled-maintenance-mysql-upgrades-on-lockhart-malfoy-sirius\/","url_meta":{"origin":1434,"position":0},"title":"Scheduled Maintenance: MySQL Upgrades on Lockhart, Malfoy & Sirius [Completed]","author":"Varial","date":"February 12, 2020","format":false,"excerpt":"On March 1, 2020, we will be upgrading the MySQL database server on our Lockhart, Malfoy and Sirius servers to MySQL 5.6 as support for all previous versions will be discontinued by cPanel upon their next major release due at the end of Q1 2020. Significant work has been performed\u2026","rel":"","context":"In "Announcements"","block_context":{"text":"Announcements","link":"https:\/\/varialhosting.com\/blog\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/varialhosting.com\/assets\/img\/facebook-square.png?ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1281,"url":"https:\/\/varialhosting.com\/blog\/2021\/02\/scheduled-maintenance-mysql-upgrades-on-lockhart-malfoy-and-sirius\/","url_meta":{"origin":1434,"position":1},"title":"Scheduled Maintenance: MySQL Upgrades on Lockhart, Malfoy and Sirius [Completed]","author":"Varial","date":"February 3, 2021","format":false,"excerpt":"In the evening of Friday, March 5, 2021, we will be upgrading the MySQL database server on our Lockhart, Malfoy and Sirius servers from MySQL 5.6 to MySQL 5.7. MySQL will be run with strict mode disabled for best compatibility. Prior to the upgrades, database servers will be briefly taken\u2026","rel":"","context":"In "Announcements"","block_context":{"text":"Announcements","link":"https:\/\/varialhosting.com\/blog\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/varialhosting.com\/assets\/img\/facebook-square.png?ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":912,"url":"https:\/\/varialhosting.com\/blog\/2019\/01\/scheduled-maintenance-easyapache-upgrade-on-lockhart-january-19-2019\/","url_meta":{"origin":1434,"position":2},"title":"Scheduled Maintenance: EasyApache Upgrade on Lockhart (Completed)","author":"Varial","date":"January 16, 2019","format":false,"excerpt":"On Saturday, January 19, 2019 at 9:00am CST, we will be upgrading our Lockhart server to cPanel's new EasyApache 4 web stack. During the upgrade process websites hosted on this server may become temporarily unavailable until this maintenance has completed. Website downtime is expected to be brief. No customer interaction\u2026","rel":"","context":"In "Announcements"","block_context":{"text":"Announcements","link":"https:\/\/varialhosting.com\/blog\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/varialhosting.com\/assets\/img\/facebook-square.png?ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":584,"url":"https:\/\/varialhosting.com\/blog\/2017\/10\/migrating-r1soft-backups-to-new-server\/","url_meta":{"origin":1434,"position":3},"title":"Migrating R1Soft Backups to New Server","author":"Varial","date":"October 11, 2017","format":false,"excerpt":"We are in the process of migrating backups taken using our R1Soft continuous data protection software to a new, more powerful server, to allow for additional storage space and faster backups and restores. Backups will be taken using a secondary system while this migration occurs for added customer protection. A\u2026","rel":"","context":"In "Maintenance"","block_context":{"text":"Maintenance","link":"https:\/\/varialhosting.com\/blog\/category\/maintenance\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/varialhosting.com\/assets\/img\/facebook-square.png?ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":242,"url":"https:\/\/varialhosting.com\/blog\/2017\/01\/urgent-granger-server-migration-scheduled-for-january-21-2017\/","url_meta":{"origin":1434,"position":4},"title":"Urgent Granger Server Migration Scheduled for January 21, 2017","author":"Varial","date":"January 13, 2017","format":false,"excerpt":"A recent issue has occurred affecting the storage array of our Granger server that has caused multiple hard drives to fail at once. This is extremely rare and something that should normally never\u00a0happen. We have replaced the failed hard drives with new ones, however the RAID array has failed to\u2026","rel":"","context":"In "Announcements"","block_context":{"text":"Announcements","link":"https:\/\/varialhosting.com\/blog\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/varialhosting.com\/assets\/img\/facebook-square.png?ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":304,"url":"https:\/\/varialhosting.com\/blog\/2017\/01\/granger-server-migration-completed\/","url_meta":{"origin":1434,"position":5},"title":"Granger Server Migration Completed","author":"Varial","date":"January 22, 2017","format":false,"excerpt":"The transfer of all customers from our Granger\u00a0server to our new Lockhart\u00a0server has been completed. If your domain names are connected to our name server addresses ns1.varialhosting.com, ns2.varialhosting.com, ns3.varialhosting.com and ns4.varialhosting.com (or our older diy-dns.com or diywebhosting.ca name servers), your migration was fully automated and no action is required of\u2026","rel":"","context":"In "Announcements"","block_context":{"text":"Announcements","link":"https:\/\/varialhosting.com\/blog\/category\/announcements\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/varialhosting.com\/assets\/img\/facebook-square.png?ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/posts\/1434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/comments?post=1434"}],"version-history":[{"count":10,"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/posts\/1434\/revisions"}],"predecessor-version":[{"id":1456,"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/posts\/1434\/revisions\/1456"}],"wp:attachment":[{"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/media?parent=1434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/categories?post=1434"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/varialhosting.com\/blog\/wp-json\/wp\/v2\/tags?post=1434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}