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CloudFlare cPanel Plugin Removal Notice

February 24, 2021

Our content delivery network partner CloudFlare has discontinued development of their cPanel plugin and its code will soon no longer be compatible with new versions of our cPanel control panel.

Upon upgrading to the next major release of cPanel (expected end of Q1 2021), customers will no longer be able to directly manage their CloudFlare settings through cPanel.

Instead, customers with CloudFlare enabled will need to login at to manage their settings directly from CloudFlare’s website.

Scheduled Maintenance: MySQL Upgrades on Lockhart, Malfoy and Sirius [Completed]

February 3, 2021

In the evening of Friday, March 5, 2021, we will be upgrading the MySQL database server on our Lockhart, Malfoy and Sirius servers from MySQL 5.6 to MySQL 5.7. MySQL will be run with strict mode disabled for best compatibility.

Prior to the upgrades, database servers will be briefly taken offline in order to make a complete backup of all customer databases. Websites utilizing MySQL databases will become temporarily unavailable for a short period until the MySQL upgrades have completed on each server.

This document will be updated with our progress as the upgrades are performed.


Lockhart – Completed
Malfoy – Completed
Sirius – Completed

Upcoming Changes to Default Spam Scanner Settings

February 3, 2021

Last fall we introduced a new, highly-anticipated feature for our MailScanner spam scanner — the ability to automatically move spam emails to a special Spam folder within your email accounts.

This allows customers to keep their inboxes free of spam, while providing a convenient way to review emails that have been flagged as spam.

Currently our MailScanner spam scanner is configured to deliver low-scoring spam and update the subject line of the email to identify it as potential spam.

On Thursday, April 1, 2021, we will change the default settings of our spam scanner to automatically move low-scoring spam emails to a Spam folder within your email accounts.

The Spam folder can either be accessed through Webmail or with an IMAP email client on your computer/device to allow you to easily review emails that have been flagged as spam.

To prevent your email accounts from growing excessively large, emails within your Spam folder will be automatically purged after 60 days.

Please note that your spam scanner settings will only be changed on April 1st if you are currently using our default settings. If you have made any modifications to your MailScanner settings in the past your custom settings will remain in place and this change will not be applied to your account unless you manually update your MailScanner settings in cPanel to enable the new SpamBox feature.

2020 Year in Review

December 31, 2020

2020 has been a heck of a year.

Our staff began working from home in early March and will continue to do so for the foreseeable future. We thank you for bearing with barking dogs and crying babies during phone calls with us.

When the pandemic brought the first wave of lockdowns, support requests increased tenfold, as many customers required assistance getting setup at home.

We quickly shifted our focus away from marketing endeavours and plans for expansion and tried to focus our efforts on providing the best support we can during this most troubling time.

We had heartbreaking conversations with many customers who were forced to close their businesses after decades of operation and were inspired by those who were able to shift their businesses online.

Even while working from home and with a 10X increase in phone calls and emails, we were able to shave a minute off of last year’s support ticket response time average. Day or night, our support ticket response time average for 2020 was 19 minutes!

While we saw a record number of cancellations earlier this year, we our thankful that our business has remained strong and stable, and we are now seeing an increased demand for our services as retail businesses rush to build websites and online stores.

Now that we have adapted to this new normal, we look forward to 2021 and resuming our plans for feature improvements and expansion.

Here are a few things we’re excited to launch in the New Year:

  • Major improvements to our email spam and virus scanner
  • Introduction of PHP 8.0 support
  • Migrating all remaining MySQL database servers to MariaDB (an optimized replacement)
  • Deploying new servers on next-generation Linux operating systems on new hardware with significantly faster SSD storage.

Have a Happy New Year and a safe and healthy 2021!

GeoTrust QuickSSL Certificates to be Upgraded to Premium SSL

November 20, 2020

Customers who have purchased traditional SSL certificates will have their certificates upgraded to a GeoTrust Premium certificate upon their next renewal due to the discontinuance of the QuickSSL certificate type by the vendor.

GeoTrust Premium certificates carry a higher warranty and include a dynamic site seal. While these certificates have a higher cost, there will be no additional fees passed on to our customers for this upgrade.

Scheduled Maintenance: MariaDB (MySQL) Upgrades on Hermione and Snape [Completed]

October 1, 2020

On October 17, 2020, we will be upgrading the MariaDB database server on our Hermione and Snape servers from MariaDB 10.1 (based on MySQL 5.6) to MariaDB 10.2 (based on MySQL 5.7). MariaDB will be run with strict mode disabled for best compatibility.

Prior to the upgrades, database servers will be briefly taken offline in order to make a complete backup of all customer databases. Websites utilizing MariaDB/MySQL databases will become temporarily unavailable until the MariaDB upgrades have completed on each server.

This document will be updated with our progress as the upgrades are performed.


Hermione – Completed
Snape – Completed

.ORG Domain Price Increase

June 30, 2020

Effective June 30, 2020 pricing for new .ORG domain registrations and transfers will change to reflect a recent increase in price of the .org TLD by its registry operator.

Domain names expiring within the next 30 days will renew at existing rates. No changes will be made to existing renewal invoices.

Domains expiring after July 30, 2020 will renew at the following rates:

Was $20.99CAD >> Now $23.99CAD/year
Was $15.99USD >> Now $17.99USD/year

If you have any questions or concerns please contact for clarification.

cPanel Upgraded to v86 Across All Servers

March 19, 2020

The latest major version of cPanel is now available to all Varial Hosting customers. New features for end users include the ability to force the redirection of domains to a website’s secure HTTPS version, an updated Webmail interface allowing users to perform additional actions upon login and File Manager access when accounts are exceeding their storage limit to help users free up disk space.

More details on all the new changes can be found at:

Resellers: NS1 name server IP change

March 19, 2020

Customers with reseller hosting plans who are utilizing our custom DNS name server feature in order to use custom name server addresses like instead of please note that our NS1 name server IP has changed from to

If you are utilizing our custom DNS name server feature please immediately update your NS1 IP address at both the DNS and domain registrar level to:

This change must be made before April 30, 2020.

If you have questions or require assistance with this, please feel free to contact us and we can help you with these changes.

Varial Featured on Website Planet

February 20, 2020

Website Planet recently interviewed our CEO to learn more about our next generation hosting platform and what makes our optimized WordPress hosting plans so popular.

Check out the interview here!